Help Center
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eSense Skin Response
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- News
- All eSense in comparison
- Combination possibilities eSense sensors
- Delivery contents Skin Response
- Compatible Android and iOS devices
- Analysis of eSense data (CSV)
- Streaming eSense data to a PC/Mac/Browser (eSense Web App, OSC)
- Adapter for Apple devices
- Technical Data
- EC Declaration of Conformity
- Contact
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- Functions of the Mindfield eSense App
- General notes
- Preparation and start of the app
- General view & Open Training
- Breath Pacer (optional)
- Biofeedback Snake
- Survey (optional)
- Pie charts (after a measurement)
- Procedure Overview
- Procedure editor
- Add new module
- Overview of the modules
- Creation of a procedure
- Meditations
- Own media (photos, videos and audios)
- Settings (Overview)
- In App Purchases
- Archive (overview)
- Archiv (individual view)
- Marker feature
- Compatible Android and iOS devices
- Supported devices iOS
- Privacy policy
- Adapter for Apple devices
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- Which electrodes are working with the eSense?
- Which App do I need and where can I download it?
- How do I use my own audio or video?
- How can I export the measurements?
- Can I also use (Bluetooth-)speakers instead of headphones with the eSense?
- My eSense does not work with iOS 9 (or higher).
- My procedures are not synchronized correctly.
- Can I change the language in the app?
- The values for the eSense Skin Response are very small (below 1.0 µS). What can I do to improve the quality of measurement?
- The app still displays strongly fluctuating or senseless values. Touching or releasing the sensor skin contact does not make a difference.
- My eSense is still not working. It does not respond if I touch the electrodes or the thermometer or not. I have turned, pressed and changed the Velcro electrodes without any resulting improvement in the measurement. I have followed the instructions in question 1 and taken all other questions in this FAQ into account.
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eSense Temperature
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- News
- All eSense in comparison
- Combination possibilities eSense sensors
- Delivery contents eSense Temperature
- Compatible Android and iOS devices
- Analysis of eSense data (CSV)
- Streaming eSense data to a PC/Mac/Browser (eSense Web App, OSC)
- Adapter for Apple devices
- Technical Data
- EC Declaration of Conformity
- Contact
-
- Functions of the Mindfield eSense App
- General notes
- Preparation and start of the app
- General view & Open Training
- Breath Pacer
- Biofeedback Snake
- Survey (optional)
- Pie charts (after a measurement)
- Procedure Overview
- Procedure editor
- Add new module
- Overview of the modules
- Creation of a procedure
- Meditations
- Own media (photos, videos and audios)
- Settings (Overview)
- In App Purchases
- Archive (overview)
- Archiv (individual view)
- Marker feature
- Compatible Android and iOS devices
- Supported devices iOS
- Privacy policy
- Adapter for Apple devices
-
- Which App do I need and where can I download it?
- How do I use my own audio or video?
- How can I export the measurements?
- Can I also use (Bluetooth-)speakers instead of headphones with the eSense?
- My eSense does not work with iOS 9 (or higher).
- My procedures are not synchronized correctly.
- Can I change the language in the app?
- My eSense is still not working. It does not respond if I touch the electrodes or the thermometer or not. I have turned, pressed and changed the Velcro electrodes without any resulting improvement in the measurement. I have followed the instructions in question 1 and taken all other questions in this FAQ into account.
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eSense Pulse
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- News
- All eSense in comparison
- eSense Pulse & Bittium Faros 180 Comparison
- Comparison measurement eSense Pulse & Faros 180
- Delivery contents eSense Pulse
- Compatible Android and iOS devices
- Analysis of eSense data (CSV)
- Streaming eSense data to a PC/Mac/Browser (eSense Web App, OSC)
- Troubleshooting connection problems
- Technical Data
- EC Declaration of Conformity
- Contact
-
- Functions of the Mindfield eSense App
- General notes
- Preparation and start of the app
- General view & Open Training
- Breath Pacer
- Biofeedback Snake
- Spectrogram
- Survey (optional)
- Pie chart (after the measurement)
- Procedure Overview
- Procedure editor
- Add new module
- Overview of the modules
- Creation of a procedure
- Meditations
- Own media (photos, videos and audios)
- Explanation of the individual measured values
- General settings
- In App Purchases
- Archive (overview)
- Archive (single view)
- Marker feature
- Compatible Android and iOS devices
- Supported devices iOS
- Privacy policy
- Troubleshooting connection problems
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- The app doesn’t find the eSense Pulse
- How do I use my own audio or video?
- How can I export the measurements?
- Which App do I need and where can I download it?
- Can I also use (Bluetooth-)speakers instead of headphones with the eSense?
- My eSense does not work with iOS 9 (or higher).
- My procedures are not synchronized correctly.
- Can I change the language in the app?
- Why are some parameters (e.g. SDNN, RMSSD, pNN50) a bit different in the eSense app than in the Kubios software?
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eSense Respiration
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- News
- All eSense in comparison
- Delivery contents eSense Respiration
- Compatible Android and iOS devices
- Analysis of eSense data (CSV)
- Streaming eSense data to a PC/Mac/Browser (eSense Web App, OSC)
- Troubleshooting Measuring Signal and Breathing Belt
- Adapter for Apple devices
- EC Declaration of Conformity
- Contact
-
- Functions of the Mindfield eSense App
- General notes
- Preparation and start of the app
- General view & Open Training
- Breath Pacer
- Biofeedback Snake
- Survey (optional)
- Pie Chart (after the measurement)
- Procedure Overview
- Procedure editor
- Add new module
- Overview of the modules
- Creation of a procedure
- Meditations
- Own media (photos, videos and audios)
- Explanation of the Individual Measured Values
- General settings
- In App Purchases
- Archive (overview)
- Archive (single view)
- Marker feature
- Compatible Android and iOS devices
- Supported devices iOS
- Privacy policy
- Adapter for Apple devices
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- I do not get any (reasonable) measured values, what can I do?
- Which App do I need and where can I download it?
- How do I use my own audio or video?
- How can I export the measurements?
- Can I also use (Bluetooth-)speakers instead of headphones with the eSense?
- My eSense does not work with iOS 9 (or higher).
- My procedures are not synchronized correctly.
- Can I change the language in the app?
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eSense Muscle
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- News
- All eSense in comparison
- Delivery contents eSense Muscle
- Note on the Apps
- Note Pro and Home version
- Compatible Android and iOS devices
- Analysis of eSense data (CSV)
- Streaming eSense data to a PC/Mac/Browser (eSense Web App, OSC)
- Troubleshooting connection problems
- Battery Information
- Technical Data
- EC Declaration of Conformity
- Contact
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- Articles coming soon
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- Notes before starting the eSense Mobile App
- Preparation and start of the eSense Mobile App
- Functions of the Mindfield eSense App
- General notes
- General view & Open Training
- Contraction Helper
- Survey (optional)
- Analysis (after the measurement)
- Procedure Overview
- Procedure editor
- Add new module
- Overview of the modules
- Creation of a procedure
- Meditations
- Own media (photos, videos and audios)
- General settings
- In App Purchases
- Archive (overview)
- Archive (single view)
- Marker feature
- Compatible Android and iOS devices
- Supported devices iOS
- Privacy policy
- Note on the Apps
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- The app doesn’t find the eSense Muscle.
- Which App do I need and where can I download it?
- How do I use my own audio or video?
- How can I export the measurements?
- Can I also use (Bluetooth-)speakers instead of headphones with the eSense?
- My eSense does not work with iOS 9 (or higher).
- My procedures are not synchronized correctly.
- Can I change the language in the app?
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< All Topics
Troubleshooting connection problems
Published
Updated
ByMindfield Biosystems
- Make sure that not only Bluetooth but also GPS or location is activated on your device. We will NOT determine your location. It is a mandatory requirement of Google / Android that GPS must also be active when using Bluetooth. We cannot change anything, but have to accept this. No GPS data is used by our eSense App.
- If you have problems connecting to the eSense Pulse, please check that the eSense Pulse is NOT paired in the Bluetooth settings of Android / iOS. This is not allowed. Otherwise, it cannot be paired in the eSense app anymore. Remove the pairing there if necessary. The connection between eSense Pulse and your Smartphone/Tablet is only established within the eSense App. As mentioned under 1., Bluetooth and GPS must be activated and the eSense App must have received the requested authorization to use these two functions. The query for use comes up the first time the app is started and must be affirmed.
- If the eSense Pulse cannot be found in the settings of the eSense App, please check the battery. Reset the eSense Pulse once by removing the battery, put on the eSense Pulse WITHOUT battery at the chest strap and remove it again. This triggers the reset. Then, insert the battery again or connect a new battery and the chest strap again. Then try reconnecting the eSense Pulse in the settings of the eSense App.
- Please make sure to use electrode contact spray. Without bad electrode contact, a connection may not occur.
Questions